About Us
B-Med Instruments USA is a US based fast thriving high quality distributors of Dental & Surgical Instruments. We aim to provide our customers with the best quality products at an affordable Price. Our mission is to provide innovative, integrated Dental and Surgical products and excellent Service: Enabling them to deliver the best quality patient care.
We have been in this field for over 25 years making us one of the elite names for dental & surgical instruments. All our products are designed and manufactured using the latest cutting edge technology and meets the guidelines of the quality assurance system for good manufacturing practices.
At B-Med Instruments our success has been based on helping customers navigate successfully through the instrument procurement process by identifying real value for money through fair comparison. We believe that quality should be affordable and you should not pay too much for over priced brands and neither should you pay too much for a low quality instrument.
Our engineers work rigorously to fulfill our quality standard that we are known for. Our aim is to provide our customers with the highest grade of quality instruments. At B-Med Instruments we aim to build partnerships for life and our customers have come to expect only the best in service from us. You can rely on our expert advice! Our friendly and customer focused staff are always pleased to help you with any questions you might have.
Why choose Us?
B-Med Instruments was established to provide consumers the opportunity to benefit from amazing deals on new dental & surgical products from the nation’s largest distributors. Our intensive experience in the field of surgical and Dental industry has made us one of the most popular names worldwide.
We are known for providing the highest grade of quality products at an affordable price. We also ensure that each customer receives their products conveniently packaged at a reasonable time. Each product we sell goes through thorough inspection processes to make sure it works perfectly.
Warranty
We offer 30-day Warranty on all our products. We proudly stand behind the quality of our products. If the product you purchased is found to be defective or experience a problem, we will be happy to provide a replacement if necessary upon the items return within 30 days of your receiving delivery. If you need to return a defective product, please contact us before shipping the returns so we may initiate the RMA. Once the item has been received and verified, a replacement will be sent out free of charge. Our warranty policy is voided if you attempt to mishandle the product or damage caused by the buyer’s neglect or abuse.
Return Policy
Hassle Free Returns! All our products come with a 14-day free return policy. if you would like to return your item and your are within 14 days of purchase, and it is still in its original condition, you can request a return label and return the item by contacting us. Once the item has been received and verified, a refund of the purchase will be issued within 1 business day. Our warranty policy is voided if you attempt to mishandle the product or damage caused by the buyer’s neglect or abuse.
Shipping Policy
Standard USPS shipping is always free within the US. Your order will be processed at our warehouse as soon as we receive it. We do our best to ship it out within 24-48 hours of receiving your order and provide tracking numbers on all orders. Please note that we can only ship to addressed verified by your credit card. We may contact you for additional verification if needed. We also ship to APO or FPO addresses and orders to Puerto Rico, Hawaii, or any international destination will require additional shipping charges.
Payment Policy
For safety and convenience, Buyers have more payment options (credit, debit, and gift cards; Apple Pay; Google Pay; PayPal, and PayPal Credit). They can also save and store their card information for future use. Their experience will be similar to that of other online retailers. Earning and keeping your trust is our top priority.